Customer Value

We have successfully claimed back
£725million in PPI policies***

Unsure About PPI

1 in 9 adults are unsure if they had PPI; don’t be the person that never checked

Here to Help

The Claims Guys Ltd are here to help, we can check with your lenders to see if you had PPI

A four step guide to a PPI check

Fill out the form

Let’s get things up and running ... If you’ve provided either your email or mobile phone details, we’ll email or text you confirmation of your application. If you’ve given us your postal address only, we’ll send a blank pack out for you to complete. (If you need any help with this please don’t hesitate to contact us on 0800 082 2200)

Wait for your pack or we’ll call you

If you’ve only given us your postal address, the pack will be sent out. If you’ve given us your phone number, we’ll give you a call so that we can help you fill in some of the form. This partially completed form will then be sent to you.

Sign, sealed, delivered

The pack has a Letter of Authority in it, (one for each lender) which requires your signature. Please read the Terms of Engagement on the reverse, sign in the appropriate places, pop it back in the FREEPOST envelope and we’ll complete your check.

Sometimes, life gets in the way of these things, we understand we’ll drop you an email, text message or letter now and again, (depending on the contact details you gave us) just to remind you if you’ve forgotten about your pack.

PPI Discovered?

We'll get your check done. If you have paid PPI, we'll proceed with the claims process on your behalf.

*Once PPI is identified, the Free PPI Check period ends and we will continue to work on preparing, submitting and negotiating Your Claim(s). Our Fee of 36%, inclusive of VAT, will be payable on all successful Claim(s), as per our Terms of Engagement. Alternatively you can complete the Claim(s) yourself.

What products can I check on?


Secured, Unsecured

Credit Cards

Standard, Balance Transfer

Car Finance

Personal, Contract Purchase, Hire Purchase

Our PPI Check Stats

  • We have successfully located PPI on over 277,000 accounts in the last 6 months**
  • We have discovered PPI with various banks.

What happens next?

Once we have ascertained that there is PPI on your account, The Claims Guys Ltd can manage the whole claims process for you. We will assess your eligibility to claim, liaise with your lender, and FOS where necessary, and check that any amounts offered to you are fair and correct.

Find Out If You Were Sold PPI

PPI policies were sold alongside loans and credit cards.

  • Total customers claim value to date - £725,000,000***
  • Highest claim value - £87,983.00***
  • One in nine adults are unsure if they had PPI. Have you checked?